We offer a number of workshops and programs that can be customized to suit your specific needs. Contact us today to find out how we can improve the clarity and commitment in your organization.

Communication Enhancement: “Did You Hear What I Meant?”

Our ability to clearly speak and accurately hear can enhance or seriously derail workplace relationships. In this highly interactive workshop, participants learn how the intention behind our words can be misinterpreted due to internal and external filters. Not only can these filters negatively impact face-to-face interactions, but even more so in emails, conference calls, and virtual team meetings. We will discuss and practice active listening, paraphrase, perception checking, and other skills to improve participants’ ability to clearly communicate with others.

 

Trusting Your Way to Higher Productivity

Nothing impacts an organization’s overall productivity more than the level of trust found within it. According to author Stephen M. R. Covey, when trust goes down speed also goes down and costs go up. Conversely, as trust goes up speed goes up and costs go down. In this interactive workshop we discuss how self trust, relationship trust, and organizational trust can increase overall productivity and directly affect the bottom line. We explore how your specific organization can build and expand the trust currently within it and find new ways to foster ongoing trust.

 

"The ability to establish, grow, extend, and restore trust with all stakeholders
--customers, business partners, investors, and co-workers--is the key leadership competency for this new global economy. "
                    -- Stephen M. R. Covey

Optimal Team Performance

Building a highly functional and high performing work team is the goal of all groups, but achieving this is easier said than done. According to a recent survey, the most critical elements for team effectiveness are listening skills, trust, the ability to establish actionable items, group facilitation skills, consensus-seeking skills, cultural awareness, and a sense of humor. In this highly customized series, we begin where your team is currently stuck or held back from being fully effective. We then build a plan tailored to meet your needs and conduct ongoing training to optimize your team’s performance.

 

Optimizing Virtual Teams

More work teams are geographically dispersed than ever before. This can make it especially difficult to work effectively due to logistics, limited communication signals, lack of relationship building, and other challenges. Effective teams have a high degree of trust, respect, cooperation, commitment, and great communication. Achieving these qualities without face-to-face interaction can be extremely hard. In this workshop, participants will learn techniques and strategies for improving overall team performance in spite of the technological constraints that enable virtual teams to exist.

                  

                   206-295-8108

        mark@craemerconsulting.com